Privacy Policy
Introduction
Mark-it Smart, Inc. ("Company," "We," or"Us") is committed to protecting your privacy and ensuring the proper handling of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your Personal Information when you interact with our websites, services, or transact business with us. For the purposes of this policy, Personal Information includes any data that can identify or locate you, such as your name, address, email, phone number, or IP address. Definitions of Personal Information vary by jurisdiction (e.g., U.S.federal and state laws, Canadian laws, or other international regulations), and this policy adopts the broadest applicable definition.
By using our websites (each containing a link to thisPrivacy Policy) or transacting with us, you acknowledge and consent to the practices described herein. If you do not agree with this Privacy Policy, please refrain from using our websites or engaging in business with us. We may update this policy periodically, and material changes will be posted on our website with the revised effective date. Continued use of our services after changes indicates your acceptance of the updated policy.
What Information We Collect and How We Collect It
Information You Provide
We collect Personal Information you voluntarily provide when you:
- Access our website or transact business with us.
- Contact customer service.
- Participate in promotions, surveys, or other website features.
- Provide feedback, comments, or suggestions.
- Engage with third-party marketing affiliates who share your information with us (subject to their privacy policies).
This information may include:
- Contact Information: Name, address, phone number, email address, date of birth, social media profiles.
- Payment Information: Credit card type (note: we do not store credit card numbers; all payment processing is handled by third-party providers).
- Preferences: Product types, quantities, delivery preferences.
- Purchase History: Records of past purchases, order numbers, and product details to enhance your experience, process returns or offer tailored promotions.
- Communications: Information shared via chat, email, or other electronic communications with us.
- Feedback: Questions, comments, or feedback you submit.
- Other Data: Information you provide when signing up for marketing emails, contests, or promotions.
If you limit or object to providing certain information, some website features or services may not function fully.
Information Collected Automatically
We may collect information without your direct input through your interactions with our website or services, including:
- Third-Party Platforms: If you access our website or communicate with us via third-party platforms (e.g., Amazon, Google, Facebook), we may collect information such as usernames, preferences, or posts, subject to the third party’s privacy policies.
- Browsing and Device Information: We use cookies, web beacons, and other tracking technologies to collect data such as:
- IP address, device IDs, hardware model, operating system, and mobile network information.
- Browsing activity, system activity, location preferences, and transaction timestamps.
- You may disable cookies, but this may limit website functionality.
- Images and Recordings: We may capture images, audio, or video through security measures (e.g., CCTV) at our physical locations for safety and loss prevention. No cameras are placed in private areas.
- Advertising Data: We may receive data from third parties (e.g., ad networks) using their own tracking technologies, governed by their privacy policies.
If data collected cannot be linked to you (e.g., anonymized or statistical data), it is not considered Personal Information under this policy.
How We Use Your Information
We use Personal Information in compliance with applicable data protection laws for purposes such as:
- Fulfilling contractual obligations (e.g., processing orders).
- Providing personalized products, support, or services (e.g., returns, warranties).
- Supporting legitimate business interests, such as product development or analytics.
- Complying with legal or regulatory requirements.
- With your consent for specific purposes.
We do not sell or rent your Personal Information. We may share it only in the following cases:
- Mark-it Smart Entities: Limited data (e.g., name, email, date of birth) may be shared with our parent, subsidiary, or sister entities to provide tailored services or promotions.
- Third-Party Affiliates: We may share data (e.g., name, address, purchase history) with authorized affiliates for e-commerce, marketing, or analytics purposes, ensuring they act on our behalf.
- Service Providers: We share necessary information (e.g., name, address, payment details) with providers for payment processing, hosting, or customer support.
- Business Purposes: Non-identifiable, aggregated data may be shared with consultants or advisors.
- Legal Protections: We may disclose information to protect against fraud, misuse, or legal violations, or to comply with laws, regulations, or legal processes.
- Corporate Transactions: In the event of a merger, acquisition, or reorganization, your Personal Information may be transferred to the acquiring entity.
- Debt Collection: Information may be shared to collect debts owed to us.
How We Protect Your Information
We store Personal Information in secure physical and cloud-based facilities, using measures such as:
- Limited access on a need-to-know basis.
- Two-factor authentication, encryption, and physical security.
- PCI-compliant third-party payment processors.
However, no online data transmission is 100% secure. While we strive to protect your information, you assume the risks inherent in online transactions. For phone orders, contact us at (714) 673-6400.
Our website may link to third-party sites (e.g., payment processors). These sites operate under their own privacy policies, and we encourage you to review them. We are not responsible for their practices.
We retain Personal Information only as long as necessary for the purposes outlined or as required by law. If you cease interacting with us, we typically destroy data after a reasonable period.
Your Rights
You may:
- Request Data Deletion: Contact us to delete your Personal Information, except where required for legal or transactional purposes.
- Opt-Out of Marketing: Unsubscribe from promotional emails via the link in any email or by emailing info@markitsmart.com with the subject "Opt Out."
Subsequent disclosures of Personal Information nullify prior opt-out or deletion requests. We do not discriminate against those who exercise these rights, but such actions may limit our ability to provide certain services.
California Residents
Under the California Consumer Privacy Act (CCPA), California residents may:
- Request disclosure of the categories and specific pieces of Personal Information we collect.
- Request deletion of their Personal Information.
To exercise these rights, email info@markitsmart.com, call (714) 673-6400, or write to:
Mark-it Smart, Inc.
Attn: Customer Support
128 E. Dyer Rd., Unit A, Santa Ana, CA 92707
Canadian Residents
Your Personal Information may be stored or processed outsideCanada (e.g., in the U.S.), where privacy laws differ. You may request access, correction, or deletion of your Personal Information by contacting our PrivacyOfficer at info@markitsmart.com. We will respond within a reasonable timeframe, though some data may be retained if required by law or for technical reasons.
Children
Our website is not intended for users under 13. We do not knowingly collect Personal Information from children under 13. If you are under13, do not use our website or provide Personal Information. Users aged 13–17must use the website under parental supervision or with parental consent.
Cookies
Cookies enhance your experience by saving preferences and enabling personalized content. We use:
- Strictly Necessary Cookies: Required for website functionality (e.g., login, shopping cart).
- Performance and Functionality Cookies: Recognize returning users and save preferences (non-essential).
- Analytical Cookies: Track website usage for improvement (e.g., Google Analytics).
- Social Media Cookies: Enable social media integration and advertising.
You can refuse cookies via browser settings, but this may limit website functionality. For more information, visit www.allaboutcookies.orgor opt out of targeted advertising at www.aboutads.info/choices or www.youronlinechoices.com.
Contact Us
For questions about this Privacy Policy or our data practices, contact:
Mark-it Smart, Inc.
Attn: Privacy Officer
128 E. Dyer Rd., Unit A, Santa Ana, CA 92707
Phone: (714) 673-6400
Email: info@markitsmart.com
Subject: Privacy Policy
California Employee, Contractor, and Applicant PrivacyNotice
Effective Date: January 1, 2020
This notice supplements our Privacy Policy for California employees, contractors, and applicants under the CCPA. It applies to California residents classified as "Consumers" under the CCPA.
Information We Collect
We collect Personal Information for employment and HR purposes, including:
- Identifiers: Name, address, email, Social Security number, IP address.
- Customer Records: Contact details, employment history, benefits information.
- Protected Characteristics: Age, race, gender, disability, veteran status.
- Internet Activity: Browsing history, device data.
- Geolocation Data: Physical location or movements.
- Audiovisual Data: Security camera footage at our facilities.
- Employment Information: Salary, benefits, performance reviews, job applications.
- Education Information: School records, degrees, academic achievements.
- Inferences: Preferences or behaviors derived from other data.
We collect this information directly from you, indirectly(e.g., via website interactions), or from third parties (e.g., recruiters, background check agencies).
How We Use and Share Information
We use this information for:
- Recruitment, onboarding, and employment management.
- Administering payroll, benefits, and performance reviews.
- Ensuring compliance with legal and regulatory obligations.
- Maintaining a safe and efficient workplace.
We may share information with:
- Third-party providers (e.g., payroll, benefits, or background check agencies).
- Legal authorities, if required.
- Internal entities for HR purposes.
In the past 12 months, we disclosed the following categories for business purposes: Identifiers, Customer Records, ProtectedCharacteristics, Internet Activity, Geolocation Data, Audiovisual Information,Employment Information, Education Information, and Inferences. We do not sell or lease Personal Information.
Your Rights
You may request disclosure or deletion of your PersonalInformation by contacting info@markitsmart.com or (714) 673-6400.Refusal to provide certain information may impact our ability to maintain an employment relationship.
Contact
For questions, contact info@markitsmart.com or yourHR representative.
Updates
We may revise this notice and will post updates online with the new effective date.