Ian has been with Mark-it Smart for over 15 years, and what a ride it's been. When he started, we were a much smaller operation — tight-knit, scrappy, and full of big ideas. Since then, he's had the chance to watch (and help) the company grow into what it is today: a team that’s not just focused on selling a product, but building real partnerships that deliver real results.
What is one of his favorite parts of the job? Traveling, connecting with people across the industry, and learning what makes each business tick. No two properties have identical needs, and that’s what keeps things interesting. Whether he's visiting a new site, grabbing coffee with a longtime customer, or mapping out a fresh strategy, he's always looking for ways to bring more value to the table.
"At the end of the day, it’s all about ROI. If I can help implement a program that actually moves the needle for your business, then I’ve done my job right."