
With a career spanning over four decades in marketing, sales, and customer relations, Sheila Vaughn joined Mark-it Smart to deliver innovative programs that elevate the casino player experience. Her background in high-level media sales and relationship management has honed her ability to combine creativity, strategy, and execution to meet the unique demands of the gaming industry. At Mark-it Smart, Sheila focuses on developing continuity programs and immersive VIP activations designed to deepen engagement and drive loyalty. She has played a key role in crafting high-touch gifting experiences—such as exclusive luxury sunglass fittings with Maui Jim—that seamlessly blend branding with personalized customer appreciation. Each initiative reflects her commitment to enhancing the casino guest journey while delivering measurable value to clients. Sheila is widely recognized for her white-glove service philosophy: listening intently, anticipating needs, and curating tailored solutions. Her collaborative approach ensures that every program is not only memorable but also aligned with client objectives and brand identity. Passionate about connecting people and ideas, Sheila continues to innovate in the casino marketing space, leveraging her experience and vision to design experiences that leave lasting impressions on VIP players.