"We have partnered with Mark-it Smart for several years, working on a variety of
different projects. We have found that the relationship with Mark-it Smart and working
with Ryan Paradee has been successful, specifically in our continuity and shopping
spree programs. Having vendors, like Mark-it Smart, which align with our strategic
goals and work with our team toward achieving desired results is key to our success."
"We have worked closely with Ryan to develop our programs to show incremental growth
and reward loyalty. Not only does Mark-it Smart provide the product for the promotion
they also provide the resources to evaluate results and effectiveness to meet our goals.
Mark-it Smart provides a full-service gift-based marketing program that delivers results."
Black Oak Casino
General Manager
Aaron Moss
"Mark-it Smart has been an instrumental partner to Black Oak Casino Resort for the
past ten years. They have helped build our Continuity gift program from the ground up,
using their input to help us identify business trends as well as offering product that
guarantees our profitability. Their product selection always exceeds our Guests
expectations in terms of quality and fulfills our needs of increasing player visitation.
We regularly see greater than double digit increases on our Sunday Gift Days and are
driving additional trips from our targeted group of invitees. The staff at Mark-it
Smart works hand in hand with our management team to create a strategic partnership
that benefits all involved."
Black Oak Casino Resort
Director of Guest Development
Leif Kruger
"Our experience with Mark It Smart has been excellent. Ryan, Ian and Mark have worked
with us to ensure that our Continuity Program has been successful throughout. From the
selection and delivery of quality product to the organization and implementation of
data driven strategies to target appropriate player segments, we have enjoyed the
process and found it to be an absolute success. The program has consistently outperformed
ROI expectations and driven growth in targeted segments. Most importantly it has had
a direct positive effect on our bottom line. We couldn’t be happier with the results
and look forward to continued success with the Mark It Smart team."
Grand Casino, OK
Director of Marketing
Chad Matthews
"Mark-It-Smart is an amazing team. When providing them with data from our property
they knew exactly who our cliental was without stepping foot on our property. Within
the first month not only have we seen an increase in occupancy but an increase in
revenue as well. Overall a great company to work with. They really know their stuff!!!"
Golden Acorn Casino & Travel Center
Database Coordinator
Danika Cuero
"I am extremely pleased with the amount of time and detail that Ryan Paradee and
Ian Middlebrook have put into our continuity program. We have noticed a huge increase
in our revenue and increase in players coming in earlier over the last 2 months that
we have run the continuity program. Not only am I happy about the success that this
program has brought us but our General Manager and CFO are pleased as well. We're
excited to continue our partnership p with Mark-it Smart for the rest of the year
but also into 2018."
Deanna Leon
"My experience working with Mark-It Smart is exceptional. The service is outstanding
– they are responsive, capable, and willing to help. Their extensive involvement with
other casino clients helped us develop a continuity program from the ground up, helped
define key metrics to measure success, and they regularly check-in to ensure the program
is on track. We regularly see a coin in bump of 15% in the segments targeted in this
program with a 5% increase in frequency of visits. Most importantly, our guests love
the program!"
Blue Lake Casino
Sam Wedll
"I have enjoyed working with the Mark-it Smart team! Each order is delivered on-time
and in good condition with extensive details for each order sent in advance. We sure
do appreciate the team’s hard work and dedication!"
Swinomish Casino & Lodge
Digital Marketing Manager
Rain Ruh